Liwan

Delivery Policy

Company Name: Liwan
Website: www.liwan.com.kw
Contact:
1808222
info@tgh.com.kw

1. Delivery Coverage

We proudly deliver to all areas across the State of Kuwait.

However, certain far areas may have special conditions or additional charges. These areas include: Ahmadi, Khiran, Chalets, Nuwaiseeb, and Umm Al Hayman.

 

2. Delivery Charges

  • Free Delivery: Orders of KD 20 or more qualify for free delivery across Kuwait, except in the far areas mentioned above.

  • Standard Delivery Fee: Orders below KD 20 may incur a standard delivery charge as shown at checkout.

  • Far Areas Delivery: A flat delivery charge of KD 5 applies for all deliveries to the following areas, regardless of order value:

    • Ahmadi

    • Khiran

    • Chalets

    • Nuwaiseeb

    • Umm Al Hayman

3. Delivery Options

We provide flexible delivery choices to suit your schedule:

Delivery Type

Description

Express Delivery

Fast-track delivery within a few hours (if available)

Same-Day Delivery

Delivery within the same calendar day (order before cutoff)

Next-Day Delivery

Delivery on the following day

Scheduled Delivery

Choose a preferred date and time during checkout

All delivery options and availability will be shown at checkout based on your location and order time.

4. Delivery Timing

  • Our delivery team operates Saturday to Thursday, excluding public holidays.

  • Delivery time slots will be available during the checkout process for you to choose from.

  • We aim to deliver on time, but delays may occur due to high demand, weather, or traffic.

5. Furniture & Large Items

For furniture or bulky items:

  • Delivery and professional installation will be coordinated after your order is placed.

  • You will receive a call or message from our team to schedule a suitable date and time.

6. Missed Delivery

If no one is available at the delivery location at the agreed time:

  • Our team will attempt to contact you.

  • A re-delivery may be arranged; additional fees may apply.

7. Contact Us

For inquiries regarding your delivery or to reschedule, please contact our support team:

Phone: 1808222
Email: info@tgh.com.kw