Liwan

Privacy Policy

Effective Date: 24th June 2025

Welcome to www.liwan.com.kw, operated by Liwan ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws in the State of Kuwait.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

  • Full Name

  • Contact Information (Email, Phone Number, Address)

  • Payment Details (processed securely via payment gateways)

  • Account Login Information

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on our website

We may collect this information directly from you, or automatically through cookies and tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To send order updates, confirmations, and invoices

  • To improve website functionality and user experience

  • For marketing and promotional purposes (with your consent)

  • To respond to your inquiries or customer support requests

  • To comply with legal obligations

3. Sharing of Information

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery partners)

  • Government or legal authorities when required under Kuwaiti law

  • Our business partners, only where relevant and with proper safeguards

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time where applicable

  • Object to certain data processing activities

To exercise your rights, please contact us at:

 Phone: 1808222
 Email: info@tgh.com.kw

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Phone: 1808222
Email: info@tgh.com.kw
Website: www.liwan.com.kw