Effective Date: 24th June 2025
Welcome to www.liwan.com.kw (the "Website"). These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Liwan ("Company", "we", "our", or "us"). By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, you should not use this website.
To use this website, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using the website, you represent and warrant that you meet these requirements.
We offer a wide range of home furniture, lifestyle products, home décor, and accessories. Product descriptions, images, prices, and availability are subject to change without notice.
We strive for accuracy but do not warrant that product descriptions or other content on the website are complete, reliable, current, or error-free.
All orders placed through the website are subject to acceptance and availability.
Prices are in Kuwaiti Dinar (KWD) and inclusive of VAT (where applicable), unless stated otherwise.
We reserve the right to cancel or refuse any order for any reason.
Payment must be made through the secure payment gateways provided. We do not store your card or payment details.
We deliver to all areas within Kuwait. Shipping timelines and fees are detailed during checkout.
Estimated delivery times are provided for convenience and are not guaranteed.
You are responsible for providing a correct and complete shipping address.
For large furniture items, delivery and installation will be scheduled in coordination with you.
Orders can be cancelled before the item is shipped.
Products may be returned within 14 days of delivery if they are unused, in original condition, and in original packaging.
Items such as mattresses, clearance items, or customized products are non-refundable, unless defective.
Refunds will be issued to the original payment method after inspection and approval.
To request a return, contact our customer service:
1808222
info@tgh.com.kw
You may be required to create an account to place orders.
You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to suspend or terminate accounts found to be fraudulent, abusive, or in violation of these Terms.
All content on the website—including text, images, graphics, logos, icons, and software—is the property of Liwan or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit any content without written permission.
To the extent permitted by law, Liwan will not be liable for any:
Indirect, incidental, or consequential damages
Loss of profits, data, or business
Issues arising from third-party service providers or delayed deliveries
All products are subject to manufacturer warranties (if any). We do not provide any additional warranties, unless explicitly stated.
You agree not to use the website for:
Any unlawful purpose
Distributing viruses or harmful code
Attempting unauthorized access to the website or our systems
Violating the rights of others or disrupting the website’s operation
Please refer to our Privacy Policy to understand how we collect and use your personal information.
These Terms are governed by the laws of the State of Kuwait. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Kuwait.
We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on the website. Continued use of the site implies acceptance of the updated Terms.
If you have any questions or concerns about these Terms, please contact:
Phone: 1808222
Email: info@tgh.com.kw
Website: www.liwan.com.kw
